Terms of Service

These Terms of Service govern the use of the RatesNegotiator website and services provided by United Processing Solutions LLC. By using the website or purchasing any service, you agree to these terms. Please read them carefully before uploading any merchant processing statement or purchasing any service package.

Services Offered

RatesNegotiator offers three service tiers. The Free Analysis provides a preliminary review of a merchant processing statement and estimated savings potential at no cost. The Playbook and Coaching package provides business owners with scripts, templates, comparison charts, and a coaching call to negotiate independently. The Negotiate For You service handles the entire negotiation process from start to finish, including contacting the processor, presenting data, and following up to confirm new terms are applied.

Payment and Refund Policy

All payments for paid service tiers are processed securely through Stripe. Refund eligibility varies by service tier and is determined based on the scope of work completed at the time of the request. Service delivery timelines are outlined during the purchase process. Clients are responsible for providing accurate and complete merchant processing statements for analysis.

User Responsibilities

Users agree to provide truthful information when submitting statements or creating accounts. Any misuse of the platform, including uploading fraudulent documents or attempting to access unauthorized areas of the site, may result in account suspension. All data submitted through the platform is handled in accordance with the Privacy Policy. For questions about these terms, contact us at admin@ratesnegotiator.com.

Governing Law

These Terms of Service are governed by the laws of the State of Florida. Any disputes arising from the use of RatesNegotiator services shall be resolved in the courts of the State of Florida. United Processing Solutions LLC reserves the right to update these terms at any time, and continued use of the website constitutes acceptance of any changes.